"As a substitute driver or attendant, relating positively to kids is an art. The smart substitute knows how to establish a quick rapport with students, and knows how helpful kids can be on an unfamiliar route." Anyone who has ever served as a sub, even for a single run, knows the title of this booklet is no exaggeration. Although every role in the pupil transportation team is important, being a substitute is the most demanding of all. Until now, there have been very few quality training materials available for substitutes. The wait is over.

• Instructor Guide
• CD with PowerPoint Slides
• ONE SAMPLE Participant Workbook (additional workbooks sold separately)

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