How much of an impact does a bus attendant or bus driver have on children? This unique video takes place in the not too distant future, as a high school senior works on her college application. As she works on an essay, the student recollects how an attendant touched her life at a very difficult time in her childhood. Guaranteed to stimulate discussion and reflection in your frontline transportation staff about attitude, professionalism, and caring. Includes written discussion questions.
16-minute DVD Produced 2003
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